Case Management at MH²

What Case Management is

Case Management is a collaborative, solution-oriented service that helps patients access care, resources, and systems that support their mental and physical health.
At MH², case managers function as bridges between clinical treatment plans and daily life obstacles, providing practical assistance and ongoing communication.

Care Coordination

Assistance scheduling appointments across providers
Communication between MH² clinicians, family, and external specialists
Support understanding treatment recommendations
Ensuring continuity across psychiatry, therapy, and health coaching

Resource Access

Connecting patients to community resources
Navigating insurance, benefits, or coverage questions
Locating support for housing, transportation, or financial stressors
Assistance with school or workplace accommodations

Behavioral & Practical Support

Strategies to reduce logistical barriers
Accountability for following care plans
Tools to stay organized with appointments, medications, and tasks
Transportation to and from our office if needed
Community Outings

Crisis & Stabilization Planning

Supporting safety plans in coordination with clinical staff
Ensuring access to urgent resources when needed
Helping families understand what to do in escalating situations

Click Here to learn about our community outings

Services

Aurora Program

Intensive coordination and support for complex needs
Frequent check-ins, advocacy, and real-time barrier resolution
Transportation to and from office if needed

Case Managers are true partners throughout the treatment process — ensuring patients have the structure, access, and support required for meaningful, sustainable progress.